
In today’s digital landscape, the potential for cyber threats to disrupt business operations is ever-present. From malware attacks to data breaches, organizations need to be prepared for the unexpected. This is where a Security Incident Response (SIR) plan comes into play. An effective Security Incident Response plan ensures that organizations can quickly identify, contain, and mitigate potential threats while minimizing the impact of an attack.
This guide will walk you through the essential steps involved in creating a successful Security Incident Response plan, including frameworks like NIST 800-171 and SANS, and provide you with practical insights on how to respond to security incidents efficiently.
What Is a Security Incident Response Plan?
A Security Incident Response plan is a documented, structured approach that outlines the processes and procedures for detecting, responding to, and recovering from a cybersecurity incident. The goal is to address the incident swiftly to minimize the damage, protect valuable data, and restore operations. A well-organized response plan can reduce the likelihood of long-term damage and legal repercussions.
The plan should cover all aspects of an incident, including the identification, containment, eradication, and recovery processes. Additionally, it should detail how to communicate with stakeholders and external authorities if necessary.
What Are the 7 Steps in Incident Response?
Incident response involves multiple steps, each critical to successfully addressing a security threat. While the exact process may vary from one organization to another, there are seven key stages that are universally recognized in Security Incident Response:
1. Preparation
The first and most important step is preparing for potential incidents. This involves setting up the necessary tools, resources, and processes. Establish an incident response team (IRT) and ensure that they are trained and equipped with the right resources.
- Key Actions: Develop policies, set up monitoring tools, ensure proper access control, and run tabletop exercises.
2. Identification
The next step is to identify the incident. This can be done through alerts from security monitoring tools or reports from employees noticing unusual activities. Early detection is key to preventing an incident from escalating.
- Key Actions: Review security logs, conduct threat analysis, and verify whether a real security incident has occurred.
3. Containment
Once an incident is identified, it’s important to contain it to prevent further damage. This might involve isolating infected systems, cutting off communication channels, or disabling user accounts that may be compromised.
- Key Actions: Isolate affected systems, restrict access, and ensure the threat does not spread further.
4. Eradication
After containment, the next step is to eliminate the root cause of the incident. This may involve removing malware, closing vulnerabilities, or patching systems to ensure the threat is completely eradicated.
- Key Actions: Remove any malicious software, close off security gaps, and apply patches to affected systems.
5. Recovery
Recovery is the process of bringing affected systems back online while ensuring that they are safe to use. During this phase, it’s important to restore data from backups and monitor systems closely to prevent a recurrence.
- Key Actions: Restore systems, monitor for reoccurrence, and ensure that all affected systems are operational.
6. Lessons Learned
Once the incident is resolved, conducting a post-mortem is essential. This phase involves reviewing the incident to understand what went well, what went wrong, and how the response can be improved for future incidents.
- Key Actions: Conduct a debriefing, identify strengths and weaknesses, and update the response plan based on findings.
7. Documentation and Reporting
All actions taken during the incident response should be documented. This will not only help with legal and compliance requirements but also provide valuable insights for future incidents.
- Key Actions: Document the timeline of events, decisions made, and actions taken. Report the findings to stakeholders, regulators, and law enforcement if necessary.

What Are the 5 Steps to Incident Response?
While the seven-step model is comprehensive, there is a more streamlined approach known as the five-step incident response process. These five steps provide a simpler framework for responding to security incidents:
1. Preparation
Preparation is key, as discussed earlier. This involves having the right tools, team, and procedures in place before an incident occurs.
2. Detection and Analysis
Detection involves identifying a potential threat, while analysis helps determine the nature of the incident. This step is critical in understanding whether an event is an actual threat or a false alarm.
3. Containment, Eradication, and Recovery
These steps are grouped together to efficiently manage an incident once it’s confirmed. Containment isolates the threat, eradication removes it, and recovery restores systems to a safe operational state.
4. Post-Incident Activity
This phase includes the review and analysis of the incident, including gathering feedback on the response process. It helps in refining the response plan and strengthening the organization’s cybersecurity posture.
5. Continuous Improvement
Security incident response is a dynamic process. Based on the lessons learned, the incident response plan should be continually updated to address new threats, incorporate best practices, and enhance the team’s preparedness for future incidents.
What Is the NIST 800-171 Incident Response Plan?
The NIST 800-171 framework provides guidelines for organizations to protect Controlled Unclassified Information (CUI) in non-federal systems. It offers a set of best practices for managing cybersecurity risks and includes recommendations for Security Incident Response. Specifically, it provides requirements for incident response procedures, including:
- Incident Detection: Organizations should be able to detect cybersecurity incidents in a timely manner.
- Incident Response Capability: They must have an effective response capability, including incident response teams and tools.
- Incident Monitoring: Continuous monitoring and reporting of incidents are required to assess the severity and impact of the threat.
- Coordination with External Stakeholders: NIST 800-171 encourages organizations to report incidents to external stakeholders, including law enforcement and regulatory bodies.
Following the NIST 800-171 guidelines helps ensure that organizations comply with federal cybersecurity standards and protect sensitive information effectively.
What Are the 6 Steps of SANS?
The SANS Institute provides one of the most widely used frameworks for Security Incident Response. The SANS six-step process is focused on providing a structured, repeatable approach to handling cybersecurity incidents:
- Preparation: Develop incident response policies and procedures.
- Identification: Detect and confirm the security incident.
- Containment: Limit the impact of the incident by isolating affected systems.
- Eradication: Remove the root cause of the incident (e.g., malware, vulnerabilities).
- Recovery: Restore systems to normal operations, ensuring they are free from threats.
- Lessons Learned: Analyze the incident and update security measures and response plans.
The SANS model is widely respected for its simplicity and effectiveness, making it an excellent choice for organizations looking to implement a practical Security Incident Response plan.
A Security Incident Response plan is a vital tool for every organization to manage and mitigate the risks associated with cyber threats. By following established frameworks like NIST 800-171 or the SANS six-step process, businesses can ensure that they are well-prepared to handle any security incident effectively.
The key to success is not just about responding to incidents, but also about being prepared in advance. With the right training, tools, and procedures, your organization can minimize the damage caused by cyber incidents and recover more quickly.
Ultimately, a proactive and well-designed Security Incident Response plan is essential for safeguarding your organization’s data, reputation, and operations.